Terms & Conditions
- General
By accessing this website and purchasing products from our institution, you agree to comply with these Terms and Conditions. We reserve the right to modify these terms at any time without prior notice.
- Products
All products displayed on the website are subject to availability. We reserve the right to discontinue, modify, or update products without prior notice.
- Orders
All orders are subject to acceptance and confirmation. We reserve the right to cancel or refuse any order for any reason, including product availability or pricing errors.
- Pricing and Payment
All prices are listed in Jordanian Dinars (JOD) unless otherwise stated. Payment must be completed before orders are processed and shipped.
- Delivery
Delivery times are estimated and may vary depending on location and product availability. We are not responsible for delays caused by shipping providers or circumstances beyond our control.
- No Returns, Exchanges, or Refunds
Due to the nature of dental materials and supplies and for health and safety reasons, all sales are final. Products cannot be returned, exchanged, or refunded after purchase under any circumstances,
- Damaged or Incorrect Products
Customers must report damaged, defective, or incorrect products within 48 hours of receiving the order. Supporting evidence, including photos, may be required.
- Professional Use
Certain products may only be sold to licensed dental professionals or authorized healthcare providers in accordance with applicable laws and regulations.
- Intellectual Property
All website content, including logos, images, text, and product information, is the property of the institution and may not be copied, reproduced, or distributed without prior written permission.
- Privacy
Customer information is collected solely for order processing, delivery, and customer service purposes and will be handled confidentially.
- Limitation of Liability
The institution shall not be liable for any damages resulting from the misuse, improper handling, or unauthorized use of products.
- Governing Law
These Terms and Conditions shall be governed by the laws of the Hashemite Kingdom of Jordan, and any disputes shall be subject to the jurisdiction of Jordanian courts.